Key Considerations for Epson Spare-in-the-Air Extended Service Plan
Under the standard Epson depot service warranty on the printer, you are required to ship the printer to the nearest Epson service center for warranty repair. With the Epson Spare in the Air program, Epson will ship out a replacement printer for you to use immediately, if Epson customer service can't fix the problem over the phone.
Get a smooth start to your label printing setup by partnering with iD Partner Portal.
Every Epson ColorWorks printer purchased from iD Partner Portal comes with free Tech Start-Up Support (TSS). Our factory-trained Tech Support Specialists offer step-by-step assistance by phone or remote desktop for up to 90 days from the invoice date.
Our complimentary service includes:
- Guided setup using the latest Epson-authorized protocols
- Troubleshooting connectivity, driver installation or print quality issues
- Help integrating your label printer into your workflow
Just contact your iD Partner Portal Customer Service Representative to schedule a support session.
We’re here to help you get up and running!