Services

Free Tech Start-up Support:  The  TSS Advantage

Should your printer not perform out of the box as expected, we will walk you through the set-up for orders that included labels.  iD Partner Portal offers free Tech Support over the phone and/or via an internet connection to your computer for up to 90 days from date of Invoice.  Our Specialists use the latest Factory authorized processes to help you get up and running.  Just contact your Customer Service Representative to have a Tech Support Specialist contact you.

Epson C7500/G/GE On Site Service
PRODUCT NUMBER: OSTME-I
Epson TM-C7500/TM-C7500G One Year Onsite Warranty Upgrade:  The Epson TM-C750...
translation missing: en.products.product.regular_price $699.00 per year
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translation missing: en.products.product.regular_price $699.00 per year
Epson TM-C7500/TM-C7500G One Year Onsite Warranty Upgrade:  The Epson TM-C7500 & TM-C7500G ships with a standard one year depot warranty from Epson. You can purchase this optional Onsite service in the USA and Canada. Onsite service includes all parts and labor in the warranty. The price listed here is per year and you can purchase the onsite service for up to 4 years. Each year you purchase this option, all parts and labor is included. This option must be purchased within 30 days of printer purchase.
Epson C831 Spare in The Air
PRODUCT NUMBER: SITATMC-I
translation missing: en.products.product.regular_price $61.52 per year
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translation missing: en.products.product.regular_price $61.52 per year
Epson C3500 Spare in The Air
PRODUCT NUMBER: SITATMB-I
Under the standard Epson depot service warranty on the C3500 label printer, y...
translation missing: en.products.product.regular_price $61.52 per year
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translation missing: en.products.product.regular_price $61.52 per year
Under the standard Epson depot service warranty on the C3500 label printer, you are required to ship the printer to the nearest Epson service center for warranty repair. With the Epson Spare in the Air program, Epson will ship out a replacement printer for you to use immediately, if Epson customer service can't fix the problem over the phone.  The price listed here is per year - you can purchase the Spare-in-the air service for up to 3 years. This option must be purchased within 30 days of printer purchase.

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